Telephone Engineers – Trained, Trustworthy & Reliable

March 3, 2011 By

Thanks for visiting Telephone Engineers.

If you’re in a hurry and to claim your 10% DISCOUNT, please go straight to the Contact Page to Find Quality Reliable & Experienced Engineers, Covering London and Surrounding Areas, Ready to Advise and Assist You. Otherwise feel free to read the rest of the information on this page. This site is dedicated purely to providing you with top quality workmanship.

Let me Explain…

My name is Steph. I have worked in the Telecoms Field for more than 12 years of which the last 6 years I ran my very own successful company doing Telephone Maintenance. During this period I was fortunate enough to work with a number of like minded Phone Engineers. The ones who were lazy and worthless, I left behind. Others who have been trustworthy, reliable, experienced and just all round good people, I stayed in touch with. These are the guys that I turned to when I needed help or advice! Period! As we all know, the latter are extremely hard to come by.

Why this website?

I have created this site to help put you in touch with some of these guys. Saves you from having to do the hard work yourself, right? Whether it’s a small Fault Finding Job, some additional telephone wiring or a slightly bigger distribution system These Boys can Complete the Job Quickly, Efficiently and To a Very High Standard. And even better, after completion you’re able to keep the Telephone Engineers’ personal details for future reference or for any problems that might occur after the installation.

Why this Works

You don’t have to wait in a queue on the phone or struggle with customer service each time you need to report a fault or request new telephone engineers like with a few of the bigger companies out there. We all know the drill too damn well! The majority ofthe engineers I’ll provide you with will even answer the phone after hours only because they prefer to keep their customers happy coz let’s face it, that’s the only way to grow a successful business.

Click Here To Contact Your Engineer Now!

What’s This Site All About?

March 1, 2011 By

Ok so let me just clarify a couple of things…

NO BANNERS OR ADS - Telephone Engineers dot com is not a site dedicated to generating traffic for other marketing purposes. You won’t find any banners or adds anywhere on this site as with lots of other sites. The only purpose is to put you in touch with the most Reliable & Qualified telephone engineers.

QUALITY WORKMANSHIP – It’s also not a site with 100+ registered engineers, nor is it a site with 50+ engineers. To be completely honest there’s only a handful of guys which I personally selected myself to provide you with quality workmanship. The problem with those previously discussed sites is when faults occur after installation or telephone repair you have to contact the company directly so that they can follow up with the engineer because technically, in the majority of cases, the engineers are not permitted to hand out their personal information. This could sometimes be a time consuming process.

Cat6 DistributionTHERE IS NO MIDDLE MAN – with Telephone Engineers dot com this is not the case. When you submit your info, it gets sent straight to the
telephone engineer. They will then contact you as soon as they receive your info. Once you have booked an appropriate date and time, you’re able to keep each of their personal info for future reference. That’s it! Simple as.

NO UPFRONT FEES. The telephone technician will assess your requirement and will provide you with honest advice. Once the Installation is complete and you are 100% happy with the end result, only then will you pay them for their service.

FULL GAURANTEE – One thing I learnt throughout the last few years while working as a independent engineer was that a guarantee is pretty much worthless when it comes to dealing with Quality Reliable & Trustworthy Engineers. Yes it looks good on paper but never was it actually used to full affect by any of my customers.

Let me explain. In the last 4 years doing Installations, my personal call-back rate was less than 2%. This means that out of all the jobs I completed in the last 4 years, less than 2% of customers reported a fault afterwards. And just know that some of the engineers which i will provide you with are even more experienced than I am. Nevertheless every one of them offer full guarantees for the work done and there is no additional charge for call-backs & fixing faults caused by them after installation.

Experienced any Bad Customer Service Lately?

February 28, 2011 By

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Telephone Engineers – The Boring Technical Stuff

February 21, 2011 By

A domestic single British telephone line installation has just one master socket or line box in the premises, that is provided by BT or another service providers: this socket is the demarcation point between your customer-owned and maintained on-premises wiring, and the telephone network.

NTE5 line Box

For installations using the NTE-5 line box, the demarcation point is actually within the socket: the lower half of the front plate and associated wiring is the customer’s, while the permanent wiring on the non-removable section behind this, remains the responsibility of the service provider. Customers usually are not permitted to access the telephone wiring inside a master socket without a removable lower section.
Removable plate, recently NTE5 sockets have been fitted in place of master sockets. These possess a front plate where the lower-half is removable so allowing customer’s access to the terminals required for connecting internal extension sockets; it also provides access to a test jack, to determine if telephone line faults are due to the customer’s wiring or BT’s. The removable panel also allows the external phone line to be easily disconnected from the internal wiring, provided the wiring on the premises has been correctly carried out.
Telephone Engineers

Identifing the Fault

Since BT does not have a monopoly of internal wiring, they charge a substantial amount ifyour fault reported to them turns out to be in the customer’s internal/domestic wiring. It is therefore important for the customer to have the facility to check on whether any problem

or fault is due to their internal wiring/equipment or externally in BT’s cabling or systems. Since the NTE5 socket represents the official
demarcation point between the internal/domestic wiring (at the removable front of the socket which is the customer’s responsibility) and the external telephone line/cabling fixed at the rear (that is BT’s responsibility) the physical disconnection of the two wirings (made possible with the NTE5′s removable front plate) is crucial in pinpointing faults and allocating responsibility for their rectification hence contacting independent telephone engineers would problably be the better option.

Broadband

To use Broadband internet services simultaneously with voice telephony, it is vital to use a DSL filter. This is basically two filters, which divide the single line into two discrete channels. Enough bandwidth is retained for voice telephony and the majority is used for high speed data. All phones must be connected using a filter (either a separate filter for every phone or one filter covering numerous phones) to stop interference between your phones and the DSL signal. Where the data transmission is still unduly audible, using two DSL filters, daisychained in tandem, will eliminate the problem.

The DSL modem connects directly to the phone line (most DSL filters possess a socket marked DSL that connects directly through to the incoming phone line). The ringer wire is unnecessary in unfiltered parts of the wiring and its removal can often improve performance and reliability of the broadband service. When ADSL was first introduced in england it was installed by telephone engineers who replaced the front part of the NTE5 (if the property still had an old style master socket it would be replaced with an NTE5) with one containing a filter. Any hardwired phone extensions were disconnected from the original front part and connected to filtered terminals on the back of the filter.In 2008 BT trialed and launched their ‘IPlate’; the “I” is for interstitial, as it is installed between the socket and the front panel. This plate is fitted by the client in the NTE 5 and reduces interference carried by the 3rd (bell) wire. The reduced interference in some cases allows faster broadband speeds.